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Revolut app and cards down as UK banking apps face disruption

Revolut says customer funds and data are safe, while a person familiar with the matter links the outage to Google Cloud.

The short version

  • Revolut customers reported being unable to access their money, with card payments, cash withdrawals and transfers affected.[The Guardian]
  • Revolut said the app was down due to a service disruption affecting several services and that customer funds and data are safe.[The Guardian]
  • Other UK banking apps also faced disruptions on Tuesday morning, according to reporting.[Business Insider]
  • A person familiar with the matter said the outage is due to Google Cloud, while Google's status dashboard cited a power event in its London region that has since been mitigated.[Business Insider]

Key facts

  • Revolut customers reported being unable to access their money, with card payments, cash withdrawals and transfers affected.[The Guardian]
  • Revolut said its app was down due to a service disruption affecting several services and that customer funds and data are safe.[The Guardian]
  • Multiple UK banking apps, including Revolut, faced disruptions on Tuesday morning.[Business Insider]
  • Google Cloud reported service issues at its europe-west2 cloud region, which is based in London.[Business Insider]
  • A Google spokesperson said the company was investigating, and its status dashboard attributed the issue to a power event that has since been mitigated.[Business Insider]

What remains uncertain

  • The claim that Google Cloud caused the outage comes from an unnamed person and is not independently verified; the cited reporting does not show Google confirming a link to Revolut.[Business Insider]
  • Restoration timing and whether Revolut services have fully recovered are not established in the verified reporting.[The Guardian · Business Insider]

Sources

Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.