Technology
Revolut app and cards down as UK banking apps face disruption
Revolut says customer funds and data are safe, while a person familiar with the matter links the outage to Google Cloud.
The short version
- Revolut customers reported being unable to access their money, with card payments, cash withdrawals and transfers affected.[The Guardian]
- Revolut said the app was down due to a service disruption affecting several services and that customer funds and data are safe.[The Guardian]
- Other UK banking apps also faced disruptions on Tuesday morning, according to reporting.[Business Insider]
- A person familiar with the matter said the outage is due to Google Cloud, while Google's status dashboard cited a power event in its London region that has since been mitigated.[Business Insider]
Key facts
- Revolut customers reported being unable to access their money, with card payments, cash withdrawals and transfers affected.[The Guardian]
- Revolut said its app was down due to a service disruption affecting several services and that customer funds and data are safe.[The Guardian]
- Multiple UK banking apps, including Revolut, faced disruptions on Tuesday morning.[Business Insider]
- Google Cloud reported service issues at its europe-west2 cloud region, which is based in London.[Business Insider]
- A Google spokesperson said the company was investigating, and its status dashboard attributed the issue to a power event that has since been mitigated.[Business Insider]
What remains uncertain
- The claim that Google Cloud caused the outage comes from an unnamed person and is not independently verified; the cited reporting does not show Google confirming a link to Revolut.[Business Insider]
- Restoration timing and whether Revolut services have fully recovered are not established in the verified reporting.[The Guardian · Business Insider]
Sources
Outlet counts describe coverage, not independent confirmation. Reports may share a wire service or original source.
- Millions unable to use Revolut app or cards as company suffers ‘service disruption’The Guardian - World
- Revolut and other banking apps go down as Google Cloud suffers UK outageBusiness Insider metered
- Google Cloud outage hits UK banksAssociated Press
- ‘Too big to not fail’: Google outage exposes UK reliance on a handful of cloud providersThe Guardian - World